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There are three ways to access/register for the 28 CFR Part 23 online training:
  1. Regional Information Sharing Systems (RISS) members may access the training through the secure RISS portal. Instructions may be found here: https://28cfr.ncirc.gov/documents/Accessing_28CFRPart23_training_RISS.pdf.

  2. Members with a secure account through the Federal Bureau of Investigation’s (FBI) Law Enforcement Enterprise Portal (LEEP) may log in to LEEP to access the training. Instructions may be found here: https://28cfr.ncirc.gov/documents/Accessing_28CFRPart23_training_LEEP.pdf.

  3. If your agency was previously provided with a preauthorization code, you may register for the training using that code by selecting the “LOG IN or SIGN UP” menu button located on the top left side of the home page. Enter your email address and password, then select “Preauthorization Registration.” (Note: New preauthorization codes are no longer being issued.)
Enter other questions about access to the training in the message box below and select the “Submit” button.

Regional Information Sharing Systems (RISS) Program: The 28 CFR Part 23 training may be accessed through the RISS program. The 28 CFR Part 23 training program does not manage the RISS website. For issues with the RISS website, please email the RISS Help Desk at support@riss.net.

Law Enforcement Enterprise Portal (LEEP): The 28 CFR Part 23 training may be accessed through LEEP. However, for LEEP accounts to provide access to the training, they will need to be marked with the standard “law enforcement designation.” The 28 CFR Part 23 training program does not manage the LEEP website. If you have logged in to LEEP and do not see the training, your agency will need to update your account with a “sworn law enforcement” designation. To update this information or for other LEEP issues, please contact the FBI’s LEEP Program Office at leoprogramoffice@leo.gov or call (888) 334-4536.

Unfortunately, no new preauthorization codes are being issued at this time. Individual users will need to access and take the 28 CFR Part 23 online training by using either a RISS or LEEP account.

To check whether your agency has a preauthorization code, enter a request to the program support staff in the message box below and include the name of your agency and division. Program support staff will contact you to let you know whether your agency has a preauthorization code and will provide with the preauthorization agent’s information. If your agency does not have a preauthorization code, 28 CFR Part 23 program staff will notify you and you will have to access the training either through a RISS or LEEP account.

Enter other questions about preauthorization codes in the message box below and select the “Submit” button.

If you registered using a preauthorization code and did not receive a registration approval email, check the spam or junk mail filter. Registration approval emails are often caught in the spam or junk mail filter and can be found within that folder. If you have checked this folder and still cannot locate the approval email, please enter a request to the program support staff by using the message box below and selecting the “Submit” button.

There is a “Forgot Password?” link located on the log-in screen. Select the link to access instructions on how to create a new password.

Enter other questions about account passwords in the message box below and select the “Submit” button.

If you already have an existing account but your email address has changed, enter a request to change your email address using the message box below and selecting the “Submit” button.

There are five modules in the 28 CFR Part 23 training. Each module must be completed with users receiving 100 percent quiz scores to earn a certificate. Once all modules are completed, a notice should be displayed at the top of the account training page with options to download or email the certificate of completion.

If you have earned a certificate and it is not displayed on your account training page, enter a request to program support staff using the message box below and selecting the “Submit” button.

If you experience any technical issues while viewing the training modules, please enter a description of the issue in the message box below and select the “Submit” button.

There is no mandatory retraining requirement in the 28 CFR Part 23 regulation. Earned certificates do not expire. However, many agencies require their staff to retake the training every year as part of agency policy to refresh employee knowledge on the regulation’s requirements. To support this annual agency activity, the 28 CFR Part 23 online training is programmed so that, after earning a certificate, users’ accounts automatically convert to a “review mode” for one year and transition out of “review mode” in readiness for retaking the training a year later. If, however, a user would like to retake the training before one year has passed, simply select the “Retake Training” button shown within your account page in the earned certificate box.

If you have questions regarding the regulation, such as clarification of regulation requirements or practical implementation with respect to your agency’s processes, refer to the Regulation Questions on the Frequently Asked Questions (FAQs) Web page.

In-depth FAQs are provided on the following topics: general overview; applicability and scope; information gathering and submission/collection; user access to and use of criminal intelligence information; source agency documentation; storage and retention, including security; dissemination; validation/purge; protecting privacy, civil rights, and civil liberties; agency liability; requests/demands for criminal intelligence information; records on juveniles; use of social media; and suspicious activity reporting.

If your question is not addressed in Regulation Questions, please enter a description of your request in the message box below and select the “Submit” button.

If your inquiry is not related to any of the subjects listed above, enter your request in the message box below and select the “Submit” button.